Our policies and procedures are divided into three areas:
which include Health and Safety Policies, supervision policy and employment policies and procedures for staff
to ensure we are meeting our legal and charity requirements on finance and protecting public monies.
which include our safeguarding policies, data protection policies and access policies.
Our organisational and finance policies and procedures are internal documents, but our service policies are available here:
Data Protection Policies and Procedures: These policies cover all our activities and processes that use personal information in any format. It relates to all our staff and others acting for or on behalf of Bromley Y when accessing personal information. This policy applies in conjunction with specific procedures and guidelines, which are also available at this page. Read More
There are two Safeguarding policies, in line with the guidance from Bromley Safeguarding Boards for Children and Young people and the Safeguarding Board for Adults;
Safeguarding Policy and Procedures for Children and Young People which outlines our commitment to the welfare and the safeguarding of children and young people within all the activities we undertake. Safeguarding is about embedding practices throughout our organisation to ensure the protection of children and young people wherever possible.
We audit our implementation of this policy through regular audits which are available on this site (Link to safeguarding audits page)
Safeguarding Policy for Vulnerable Adults, the purpose is to outline the duty and responsibility of all our staff, volunteers and Trustees in relation to Safeguarding Vulnerable Adults as all adults have the right to be safe from harm and must be able to live free from fear of abuse, neglect and exploitation.
Complaints Policy: We aim to provide the best possible service, but if we should, in your opinion, fall short of the high standards we set, there is a redress procedure described in the policy which you can use. We value service users’ thoughts and feelings and welcome constructive criticism as an opportunity to learn. Staff will listen and take a note of any complaints in a non-judgemental and courteous way and will apologise if they are in the wrong.
Access Policy: This policy sets out the criteria for eligibility to use our services and what you can expect
SEND Policy: Special Educational Needs & Disabilities
Equality and Diversity Policy: This policy details our commitment to meeting the needs and aspirations of service users and communities in a fair, respectful, and proportionate manner. Our approach to diversity and equality is to promote inclusiveness by recognising that anyone, can make a positive difference in the achievement of the organisation’s vision and in the wider society.
Sustainable Environment Policy: This policy details our commitment to working towards sustainable development by meeting the needs of the present without compromising the interests of future generations. Staff are required to support this policy in their everyday work. Read More