Frequently Asked Questions
How long might I have to wait to be seen?
After an initial meeting, the wait for support varies depending on the therapy required. Bromley Y works very hard to ensure an intervention can be accessed as soon as possible.
• Our digital platform for anxiety and depression, SilverCloud, provides intervention within one week, with a supporter, for parents/carers and for children aged 13+.
• Online therapy interventions would be approx. 10-12 weeks
• In-person therapy sessions can be up to 18 weeks in some cases.
What should I do whilst I am waiting?
• Tell us if there is a change of circumstances for you/your child – we want to be sure they access appropriate support. Email: [email protected] or Tel: 020 3770 8848 For urgent advice please see our Get Urgent Help section.
• Watch our videos, attend our webinars. Young people can learn important tools for managing anxiety, low mood and stress. Parents/carers can learn how to support their young people with their anxieties too.
• Tell us if your situation has improved and you/your child no longer need our support – this frees up our waiting list for others.
• If you have been advised to self-refer to another activity or service while you wait – please do access this support. We may ask you to complete this activity before offering you an intervention.
What is the Bromley Integrated Single Point of Access (iSPA)
The referral point for free access to emotional wellbeing and mental health support for children and young people in Bromley. The Integrated Single Point of Access reviews all referrals received and is operated collaboratively by Bromley Y and Bromley CAMHS.
What is the maximum age supported by the iSPA ?
Children and young people – up to 18 years
Care leavers or with those with an Educational Health Care Plan (EHCP) – up to 25 years
Can I refer directly to Bromley Child and Adolescent Mental Health Services (CAMHS)?
No. Any child or young person needing assessment and treatment for mental health services at CAMHS should be referred to the Integrated Single Point of Access for Mental Health & Emotional Wellbeing services (iSPA).
How do Bromley Y and Bromley CAMHS work together?
Bromley Y and Bromley CAMHS work in collaboration to discuss all referrals received into the Integrated Single Point of Access for Mental Health & Emotional Wellbeing services meeting (iSPA).
What should I do before I make a referral?
It is important to consider school based support; i.e. counselling, learning mentor support, behavioural interventions, discussing the difficulties with the school Mental Health Support Team (MHST), Bromley Y school workshops, parent and carer workshops.
What information should I have to hand before I make a referral?
The following information is required before making referral
1. Post code
2. Date of birth
3. School
4. GP Surgery
5. NHS number
What is the maximum age supported by the iSPA ?
Children and young people – up to 18 years
Care leavers or with those with an Educational Health Care Plan (EHCP) – up to 25 years
Can I make a referral on behalf of a child or young person without their consent?
It is important that any referral to the Integrated Single Point of Access for Mental Health & Emotional Wellbeing services (iSPA) is discussed in advance with the young person if over 16 or with a parent or carer if the young person is under 16.
We will request permission to inform parents of any referrals received for a young person under 18 years old. Without this, may not be able to accept the referral.
What should I include in the referral?
1. Detailed description of the presenting difficulties and how long these have been present.
2. Any recent events that may have contributed to these difficulties and how these may have impacted:
• Home life
• School life
• Relationships
3. Any support that has already been offered
4. Any relevant family or development history that might be useful
5. Any concerns you have of risk or harm to themselves or others. This may also include safeguarding concerns.
6. It is also helpful to know of things that are going well for the young person at this time.
I’m ready to make a referral, how do I go about this?
Visit www.bromley-y.org and click on the pink button on the homepage. You will be taken to the online referral form for you to complete and submit. or Click here
What should I do if I am / my child is in crisis
Please CLICK HERE to Get Urgent Help advice.