You Said, We Did
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about how we respond to service user feedback
For Young People
We all need some emotional support at times and that is why we are here; to listen, guide and help you to feel happier and able to cope with life’s challenges.
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For Parents / Carers
This section of our website aims to provide parents and carers with practical tips and resources to help children and young people in their care.
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For Professionals
If you are a professional from social care, health care or school and you would like wellbeing support for a young person in your care, you can:
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Diversity at Bromley Y
The staff at Bromley Y are dedicated to promoting an environment of respect and appreciation for all marginalised groups.
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How We Can Help
Bromley Y practitioners have a wide range of qualifications, expertise and skills.
LEARN MOREGroups & Workshops
We deliver a number of webinars, workshops and groups for both young people and/or their parents/carers.
LEARN MOREUnder 11s Work
Our work with primary age children involves working closely with parents/carers and external agencies.
LEARN MOREOver 11's Work
We work with service users over 11 years of age from a ‘young person’ centred perspective.
LEARN MOREChildren Looked After
Bromley Y works with local partners to ensure that for Children receive appropriate support.
LEARN MOREAt Bromley Y we value the voice of the Young Person.
Here is what our
Youth Ambassador
Rochelle has to say ...
"I am pleased to have made a positive impact on the work that’s already been done in the service."
Youth engagement, feedback and outreach at Bromley Y by Rochelle, our Youth Ambassador
“Being the youth ambassador for Bromley Y is a rewarding responsibility, as I am focused on ensuring the youth voice is represented in all that we do.
We are really interested in hearing the voices of young people. To do this we have been running youth mental health feedback groups in schools this is allowing us to listen to young people’s thoughts about mental health services in Bromley and how we can improve our service to suit their needs better.
Since I’ve been at Bromley Y, my role has developed into a community projects role. I am involved in lots of outreach activities at Bromley Y such as working with other teams like Bromley Youth Council.
Bromley Y has supported my training, and I am now qualified to practice therapeutic interventions and guided self-help. This has enhanced my skills and will enable me to support young people more effectively.
At Bromley Y, equality diversity and inclusion (EDI) is very important, to ensure that we are as inclusive as possible. I am involved with our EDI team, helping to bring other perspectives to the conversation as I am a care leaver who has experienced my own mental health difficulties.
I know how it feels to have had many professionals making decisions for me in the past, instead of listening to my voice and what was important for me. So, I firmly believe that having lived-in experience is key to give a different perspective and level of understanding.”
All the best Rochelle
Our Partners
Working in Partnership with: LBB, NHS South East London ICS and NHS Oxleas CAMHS Bromley and
recognising and working alongside other local agencies.
Considering the UK Supreme Court ruling that the legal definition of a woman is based on biological sex, we felt it important to stress that as ever, inclusivity is very important to us at Bromley Y, and we value diversity.
We strive to provide a safe and supportive environment where everyone can confidently be themselves and Bromley Y does not tolerate any form of discrimination, abuse or harassment.