My daughter received counselling from a practitioner at Bromley Y. She connected with my daughter on a level that my daughter felt comfortable with sharing her fears and concerns. The practitioner built the level of trust and was able to convince her to learn new coping skills. My daughter changed over the course of the sessions with this practitioner and is more confident about how to go about difficult situations. The practitioner also had sessions with me (mum) and taught practical ways of dealing with a teenager and was understanding of my side, too. We value her counselling greatly and she had a huge impact on my relationship with my daughter and my daughter’s wellbeing. (Anonymised for privacy)